More visibility with VanillaSoft
March 03, 2020

More visibility with VanillaSoft

Michael Kober | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

I've been utilizing VanillaSoft for 4 years now at my job in sales for major arts organizations in Southern California. VanillaSoft provides an excellent interface for phone work. It makes important data visible and accessible, with useful fills to organize contacts. VanillaSoft allows our company to manage multiple campaigns at one time while keeping data from each campaign searchable and active. I am impressed by the advanced search capabilities that can pull up contacts from every campaign ever created in our system. Furthermore, with one click from the stats page, we can create reports to pull up sales records daily, weekly, monthly, and for all time. Vanilla soft records all phone calls made with time, date and notes easy to view on the contact page. It also allows us to place our contacts' buying history right next to the contact information for easy viewing while making calls. Administrators can create fields for users to fill in sales details, auto-sum pricing and load into a printable pdf. We can also easily print mailing labels from the contact page. Lastly, users can sign in online to access campaigns from multiple locations. I consider VanillaSoft the ideal platform for sales success.
  • Visibility of contact info.
  • Advanced search for contact.
  • Sales report.
  • Calling customers.
  • Data fields.
  • Lead status.
  • Slowness.
  • Compatibility.
  • 50000 a year in individual phone sales.
  • Long term networking.
  • Call rate.
  • Mailings.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

VanillaSoft is well-suited for telemarketing, long term contacts, and sales measurement.