VanillaSoft kills the lead game!
March 11, 2020

VanillaSoft kills the lead game!

Bo Walker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft is used as a management tool for prospective students. It addresses any "lags" in new leads, meaning it automatically populates the next lead for each admissions person. We also utilize text messaging, along with appointments to help organize the leads. They are automatically put into recirculation as needed.

Pros

  • Keeps reps busy, populates new leads automatically.
  • Integrates well with other software.
  • Very easy to use.

Cons

  • After a missed appointment we would like to see better options on resulting lead.
  • Auto texting for specific leads.
  • More options on resulting leads.
  • Increase employee productivity.
  • User-friendly and up to date.
  • Integrated well with old software used for enrollment purposes.
Our old software, CampusVue, while was well suited for what it does, it was not user-friendly, did not populate new leads and the interface was extremely outdated. VanillaSoft has a windows type interface and has many options that CampusVue does not. CampusVue is better for the registrar and accounting side of things, while VannillaSoft is perfect for admissions.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

This software is extremely helpful in sales and well-integrated into the world of college admissions. The streamlined process in which leads are maintained and worked is very user-friendly. On the admin side of things, it is easy to keep up with reps progress, along with idle time, and time used. This software is very good!

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