Overall Satisfaction with VanillaSoft
VanillaSoft is used as a management tool for prospective students. It addresses any "lags" in new leads, meaning it automatically populates the next lead for each admissions person. We also utilize text messaging, along with appointments to help organize the leads. They are automatically put into recirculation as needed.
- Keeps reps busy, populates new leads automatically.
- Integrates well with other software.
- Very easy to use.
- After a missed appointment we would like to see better options on resulting lead.
- Auto texting for specific leads.
- More options on resulting leads.
- Increase employee productivity.
- User-friendly and up to date.
- Integrated well with old software used for enrollment purposes.
Our old software, CampusVue, while was well suited for what it does, it was not user-friendly, did not populate new leads and the interface was extremely outdated. VanillaSoft has a windows type interface and has many options that CampusVue does not. CampusVue is better for the registrar and accounting side of things, while VannillaSoft is perfect for admissions.
Do you think VanillaSoft delivers good value for the price?
Yes
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
Yes
Did implementation of VanillaSoft go as expected?
Yes
Would you buy VanillaSoft again?
Yes