VanillaSoft Transformed Our Sales Visibility & Performance More Than We Could Have Ever Expected!!!
Overall Satisfaction with VanillaSoft
All sales agents use VanillaSoft on a daily basis within the organization. Our managers, directors, including myself as the CSO of Live Rich Closing utilize the incredible customizable reporting and dashboards to manage sales performance across our multiple marketing channels for our clients. Rather than just the one department of sales, our entire organization utilizes the platform due to how clearly you can utilize the result codes and sort out the high-performers from the bottom-tier agents. The business problem this addresses for an organization like ours with 30+ agents is communication. We are a fully virtual team so it is critical to have access to call recordings and dial records from a daily, weekly and monthly standpoint in order to make the most money for our clients.
Pros
- Customizable dashboards
- Unlimited dials and texts
Cons
- Some software crashes
- Load time
- Increased productivity
- Performance visibility
We utilized HubSpot Sales and Close.io prior to switching over to VanillaSoft. The biggest difference with VanillaSoft versus HubSpot Sales and Close.io was simply the sales performance that was achieved within our organization. Being able to access the custom dashboard with several clicks, it was easy to hold our agents accountable to quotas for the day, week and month.
Do you think VanillaSoft delivers good value for the price?
Yes
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
Yes
Did implementation of VanillaSoft go as expected?
Yes
Would you buy VanillaSoft again?
Yes
Comments
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