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VanillaSoft Review
September 01, 2021

VanillaSoft Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

I used VanillaSoft for over 2 years in my current position as Health Advisor. We used the platform for the purpose of touching our leads with the intent to help as many as possible find our amazing health coverage. I loved the ease of use and the ability to contact so many prospects on a daily basis with calls. Text and email marketing. We have switched to another CRM platform, and I miss my VS. I have not been as productive with the new platform, and I'm asking daily to go back to VanillaSoft. Unfortunately, I am not the decision-maker.
I hope to be back soon.
  • The ability to reach out several times a day to a new lead.
  • The ability to touch leads with calls, text and email.
  • The reminders to follow up with prospects.
  • Sending drip texts to larger groups.
  • Sending drip emails
  • Better ROI than the current platform.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

What I really liked was also one of the things I didn't like. I liked being able to reach out several times a day based on perimeters set in force, I didn't like sharing prospects with others as it would sometimes feel like someone else had just made an attempt to contact a lead.