Great support and print platform
November 22, 2024

Great support and print platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vasion Print

We use their virtual appliance print server platform and it has made managing and installing printers a breeze. Our users enjoy the ease of use on their end, as it allows our end users to install printers without adminsitrative rights and without the need of submitting an IT ticket. Our technicians appreciate how simple it is to manage the devices and deployment of the printers.

Pros

  • Printer management
  • Printer installation
  • Printer tracking and inventory

Cons

  • I'd like to see stronger report functions
  • Printer installation without admin rights
  • Printer Inventory view and management
  • Driver management and custom profiles
  • Fewer helpdesk tickets/calls
  • Less time spent on printer installation and management
Everything is clear and simple to navigate. Users are able to take advantage of print management (installation) without having to send in IT tickets.
We use a single virtual appliance print server that is centralized and convenient. Our users are able to install and manage their printers without having to request an IT admin and therefor it reduces the amount of tickets and frustration.

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

Yes

Did implementation of Vasion Print go as expected?

Yes

Would you buy Vasion Print again?

Yes

We have over 500 users and a small on-site IT team, so we often try to better manage our time and workload. With Vasion PrinterLogic we can send links via email for direct installation of printers without needing to remote into computers.

Comments

  • Channon Voyce | TrustRadius Reviewer
    We love IT admins, and we love to help reduce their workload. Thanks for the review!

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