Item: Vasion Print
Rating: 10
Author: David Hooie

Overall Satisfaction with Vasion Print

Use Cases and Deployment Scope

We have multiple offices across the US and maintaining print servers in each one was an administrative nightmare!

PrinterLogic solved our problem! With their great cloud-based interface, client app and a central repository for printer profiles and drivers, it makes printer/copier administration a breeze.

For end users, great features like a graphical floor map with printer icons allow employees who visit other offices to locate and connect to a device they need to use!

Pros and Cons

Pros

Innovation with customer facing interface
Ease of use.
Great customer service and response

Cons

An easier way to streamline drivers after importing from print servers
More reporting options
Easier setup for secure printing features

Most Important Features

Ease of use
Cost effectiveness
Excellent customer service

Return on Investment

Reduced server footprint
Simplified administration of print services
Reduced amount of time needed for printer/copier administration

Usability

This product has reduced my workflow and simplified the management of printers and copiers for our firm across our entire geographic footprint. The cloud-based solution freed up a lot of resources for us with running and maintaining print servers in every location.

Print Management Impact

We were able to shutoff every print server we had in our offices and move all of our printer and copier administration to the cloud. We were also able to eliminate countless duplicate drivers being used across locations and make sure all of our systems were running the same.

Our end-users now have the ability to install their own printers as needed with the easy client, and even us a graphical floorplan map to find the closest device to them and simply click to install. This has allowed our help desk and technical support teams to be freed up to work on other needs.

Key Insights

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

Yes

Did implementation of Vasion Print go as expected?

Yes

Would you buy Vasion Print again?

Yes

Likelihood to Recommend

As stated before, PrinterLogic is well suited for IT support to assist end-users with printer and copier installations and administration.

One user can travel from a city, say Baltimore, to Memphis and pull up a floor map and click on a printer icon near where they are sitting to install that printer on their laptop. It doesn't get easier than that.

When printers get replaced or upgraded, there is only one place that IT has to go to update a driver, or any other pertinent information for the new device and then that change gets pushed to each client. Easy!

Comments

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Channon Voyce
(Vendor Representative) commented a year ago
Eliminate print nightmare and makes print management easy; that's the name of our game. Thanks for the review, Davie!

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