Item: Vasion Print
Rating: 7
Author: Jennifer Bell

Overall Satisfaction with Vasion Print

Use Cases and Deployment Scope

Vasion Print is used to deploy our printers, drivers and printer queues to the endpoints in our organization (35,000+). We also recently started using it for BYOD printing and also started using Vasion for Mac printing. Our use case is clinic and business users in healthcare across the state of PA.

Pros and Cons

Pros

Customer Account Management
Driver Management

Cons

Printer Profiles
Bulk Importing

Most Important Features

Driver Management
Serverless Printing

Return on Investment

Eliminates the need for a printer infrastructure
Allows delegated roles to support staff

Usability

The tool does still have some room for improvement as well as back end support structure.

Print Management Impact

We have less infrastructure to support, but the management is still a decent amount of overhead with driver management.

Alternatives Considered

Key Insights

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vasion Print go as expected?

I wasn't involved with the implementation phase

Would you buy Vasion Print again?

Yes

Likelihood to Recommend

Vasion is well suited when it comes to deployment and driver management. It is lacking when it comes to its 2nd and 3rd level support as it's difficult to get someone to help solve a problem. We usually have to get our account manager involved to get a proper answer.

Comments

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Channon Voyce
(Vendor Representative) commented a year ago
We appreciate your review, Jennifer! It is amazing to hear that we are helping across such a large organization.

Vasion allows better printer management