Veeam Backup & Replication | A Solid BC/DR Solution for Companies of All Sizes
Updated October 13, 2023

Veeam Backup & Replication | A Solid BC/DR Solution for Companies of All Sizes

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Data Platform

We needed an easy backup & replication solution with solid reporting, that scales very well. I've been implementing Veeam for over 8 years now. At our company, we started at the branch office level, and then scaled up globally to our datacenters. We needed a standardized solution that was easy to onboard new sites, new servers, perform BC/DR testing, and cross-train employees on the technology. Coming from a fragmented set of backup solutions, this was an easy win to ensure we had a solid BC/DR plan in place for all of our infrastructure, at all sites.
  • Virtualized workloads
  • Endpoints and physical servers running Windows & Linux
  • Enterprise applications such as Oracle or SAP HANA
  • Cloud-hosted VMs within AWS or Azure
  • NAS filers
  • In addition to back up, we also replicate some of these workloads
  • In addition to back up, we also snapshot some of these workloads
  • Enterprise UNIX servers running Solaris & IBM AIX
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Capacity Tier to store data within object storage for longer term retention
  • License portability as your environment needs change
  • Automating test restores to validate recoverability
  • Integration with cyber-security tools for SecureRestore
  • Immutable storage to protect against ransomware
  • “Instant” recovery or portability between platforms (physical > virtual > cloud-hosted)
  • Failover or recovery scripts/plans for orchestrated recovery
  • Capacity Tier to store data within object storage for longer term retention
  • License portability as your environment needs change
  • Automating test restores to validate recoverability
  • Immutable storage to protect against ransomware
  • “Instant” recovery or portability between platforms (physical > virtual > cloud-hosted)
  • Failover or recovery scripts/plans for orchestrated recovery
  • DR orchestration
  • BC/DR testing
  • Great UI/UX
  • Reporting
  • P2V of workloads to VMware
  • Datacenter migrations between vCenter clusters/environments
  • Failure events should be more verbose in the summary reports.
  • SNMP documentation for monitoring via an NMS (SolarWinds/Nagios) should be more in-depth.

Do you think Veeam Data Platform delivers good value for the price?

Yes

Are you happy with Veeam Data Platform's feature set?

Yes

Did Veeam Data Platform live up to sales and marketing promises?

Yes

Did implementation of Veeam Data Platform go as expected?

Yes

Would you buy Veeam Data Platform again?

Yes

We have around 1500+ virtual/physical workloads and growing, the majority of which were VMware vSphere 6.7+. We are spread across 40+ sites globally, with servers around the world. We've been able to repeatedly and reliably deploy Veeam over and over again with great success, to the point to where we have new deployments down to a science. It does what it says out of the box with very little tuning/customization needed. Any time we've ever run into an issue, support gets us back on our feet immediately.
  • Easy to sell - its a great insurance policy for the company.
  • Easy to demonstrate in a lab environment.
  • Has saved us from multiple BC/DR scenarios where quick restores were needed.
  • Allows us to rehearse our BC/DR strategies and playbooks regular.y
We came from a fragmented set of backup solutions, each of which needed to be tended to and checked every single day. We always keep a close eye on our backups, but it was too labor intensive to be managing 6+ backup solutions, none of which had centralized reporting. Having come from an MSP where Veeam was the gold standard, we made the move to roll out Veeam globally, bringing everything under one Veeam Enterprise instance.
We have started protecting our cloud workloads with Veeam Data Platform to bring our cloud servers' BC/DR under one umbrella with the rest of our on-premises workloads. It's nice to gain visibility into instances that are virtual in a datacenter you don't fully control. We've also added offsite backups of our on-premises workloads into public cloud for easier DR testing/recovery.
We don't have a lot of NAS/file share workloads protected with Veeam as we mostly have modern Windows OS based file servers. That being said, in our limited testing with the NAS/filer-based workloads we do protect with Veeam, it was simple to setup, simple to test restores, and provided us peace of mind that we have offsite backups for these older workloads.
Veeam Data Platform is a robust and reliable solution that offers comprehensive data management and protection services. Its user-friendly UI and powerful features make it easy to manage, backup, and restore data, ensuring data availability and business continuity. Veeam Data Platform supports a wide range of applications and platforms, providing flexibility and scalability to meet various business needs. Moreover, its advanced backup and recovery capabilities, including Azure/AWS integration and automation, make it an ideal choice for businesses looking to enhance their data protection strategies in a hybrid cloud. Additionally, Veeam has a strong reputation for excellent customer support and continuous innovation, ensuring that users have access to the latest technologies and features.

Using Veeam Data Platform

40 - Our local IT administrators and corporate infrastructure services team all leverage the Veeam Data Platform for BC/DR of our server infrastructure. These users range from intermediate to advanced users of the platform, and Veeam makes it easy to cross-train them on the technology so they understand how to support and use it on the day-to-day to empower them.
40 - We have around 40 IT users who support Veeam Data Platform in-house. These users will regularly monitor things, checking in daily on any backup/replication alerts or failures, and rarely need to open cases with Veeam support or escalate to corporate IT for larger issues. All of our branch site instances report back into one centralized Veeam Enterprise server for corporate IT oversight into how things are going at the branch level.
  • BC/DR
  • DR Orchestration
  • Replication testing
  • Backups testing
  • Offsite backups
  • DR sandbox testing with SureReplica/SureBackup.
  • DEV/QA testing by cloning production servers.
  • P2V of workloads to VMware when we found VMware converter was discontinued.
  • V2V datacenter migrations between distinct vCenter clusters.
  • DR replication between branches, not just datacenters
  • Migration to public cloud from on-premises
  • DR replication to public cloud
We are very likely to renew our Veeam Data Platform subscription. We've gone all-in on this solution, and it's been both working and scaling great for us. It's also overall cheaper than other solutions given that we have the flexibility of choosing our own storage platforms for backup storage, with tiering to object storage of our choice (AWS S3/Wasabi S3/Azure Blob).

Evaluating Veeam Data Platform and Competitors

Yes - We replaced several platforms including Acronis Backup, Symantec/Veritas Backup Exec, Synology Active Backup for Business, Synology Hybrid Backup, Unitrends, VMware Data Protection, Legato Backup Solution, and EMC Networker. These were all distinct products, with different UIs, different capabilities, and no good centralized management solution to have them all report into for corporate oversight/management.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
The integration with VMware as well as the centralized Veeam Enterprise Manager solution, as well as the advanced reporting we get with the Veeam ONE platform were key parts of our choice to migrate to Veeam Data Platform. Veeam Enterprise Manager has been a great solution due to its comprehensive features and user-friendly interface. It offers centralized management and monitoring capabilities, allowing us to efficiently manage our data protection and backup operations across multiple Veeam backup servers.

The centralized approach Veeam Enterprise gives us enhances visibility and control, making it easier to monitor backup jobs, ensure data availability, and streamline administrative tasks. Veeam Enterprise Manager also provides self-service capabilities, empowering local IT administrators at branch sites to perform restores and manage their data without corporate IT intervention.
I joined the company later on in their BC/DR journey, and so I came into them having quite a few solutions already in-place. For new environments/offices we setup, we ensure that Veeam is part of that day-1 solution for the sites, to avoid the headaches of a fragmented BC/DR solution across our global office presence.

Veeam Data Platform Implementation

Once we had all servers running the latest recommended build (11 at the time, later upgraded to 12, with the latest patches) we were smooth sailing with minimal to no issues post-deployment. Our monitoring, management, and scaling works really well for our organization. We actually exceeded our rollout goals and were able to hit most of our sites upgrade schedules months ahead of schedule.
Yes - We broke our implementation up into doing one branch at a time. We setup our Veeam server/storage infrastructure side-by-side with the existing backup solution server/storage infrastructure. We then setup concurrent backups, confirmed our Veeam backups looked good, paused the old solution's backups, then sunset the old solution. We'd then move on to the next site and wash/rinse/repeat. Very simple.
Change management was minimal - We had to go through our regular change management request process to make the changes to migrate, but it was templated and fairly straight forward. Once we proved through our POC the process, the approval process was minimal to get the changes pushed out to roll Veeam Data Protection globally.

Veeam Data Platform Support

We've had no complaints with the support experience for Veeam Data Platform. In fact, its one of the defining characteristics of the solution, in that we can reach out and expect a helpful and timely response from them, instead of trying to work through the issue ourselves. They stand behind their product 110%.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We have the support contract that comes with the Veeam Universal Licensing solution. The support we get through the regular support channel on the Veeam website has been great, and for more advanced inquiries and solutions, we've been able to consult with our account manager and subject matter experts at Veeam with great success.
Yes - We've found very few bugs with the Veeam platform during our testing and regular use. When we did come across these edge case bugs, we were able to easily export and upload logs to Veeam support via the Veeam support portal, and work through with our support engineers to come to a solution. These solutions always came back in a timely manner.
We've been able to come up with some great creative solutions to our DR strategy of one of our biggest datacenters where we're replicating hundreds of servers. Being able to whiteboard virtually with our subject matter expert engineers has been a great experience for us, collaborating with the professionals who know the product best.

Using Veeam Data Platform

Veeam was very easy to get started using. Their knowledge base is very well written, and the ability to launch into KB articles from almost any screen in the GUI. Online training materials are available, even without going through the certification process. Because of its popularity, it's also very easy to get community support in addition to the provided premium support.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Requires technical support
  • Backup
  • Restore
  • Replication
  • Instant Recovery
  • File Level Recovery
  • Monitoring
  • Job Management
  • Storage Management