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Verint Community
June 14, 2023

Verint Community

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Telligent Community

Overall Satisfaction with Verint Community

Verint Community serves as a large knowledge base where you can find resources for a wide array of issues to see how other users overcame it. Most often I find myself coming to Verint Community when I have questions ahead of support. Community serves as an great knowledge base for any Verint customer.
  • Knowledge base
  • Finding known issues and resolutions
  • UX Design
  • Categorical Organization
  • User and community engagement
  • Knowledge Base
  • Fast and easy resource to find solutions, saving time

Do you think Verint Community delivers good value for the price?

Yes

Are you happy with Verint Community's feature set?

Yes

Did Verint Community live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Verint Community go as expected?

I wasn't involved with the implementation phase

Would you buy Verint Community again?

Yes

Cisco Unified Border Element (Cube), Cisco Unified Communications Manager (Call Manager), Nuance Conservational IVR
Any issues encountered really, checking on Verint Community to find if others are facing the same challenges and aiding in devising a game plan on how to tackle it.