Item: Vidyard
Rating: 5
Author: Chad Wagner

Use Cases and Deployment Scope

We use Vidyard for reach outs to set our emails apart from the rest. Typically I will use Vidyard to record myself going through a prospect's LinkedIn or company page and pointing out reasons I thought they would be a good fit for our product.

Pros and Cons

Easy to use, set up in no time
Clear video recording every time
Easy to edit video

Customer service was not great
May be my connection, but videos sometimes seem to load slowly
Freezes occasionally

Return on Investment

Email engagement increased
Individual emails were opened more
Great responses, some people emailed back just to say they loved the video

Usability

It is easy to use but I would like to see more features that worked consistently.

Alternatives Considered

Loom

I selected Vidyard but I would not again, Loom is free.

Key Insights

Do you think Vidyard delivers good value for the price?

Are you happy with Vidyard's feature set?

Yes

Did Vidyard live up to sales and marketing promises?

Yes

Did implementation of Vidyard go as expected?

Yes

Would you buy Vidyard again?

Other Software Used

HubSpot CRM, Loom

Likelihood to Recommend

It's a great tool for quickly adding video to an email or a reach out but it can sometimes not work as expected. There have been a few times I nailed the recording then Vidyard froze and I had to do it all over again.

Good and OK

Overall Satisfaction with Vidyard