Easy to learn. Hard to beat.
August 19, 2014

Easy to learn. Hard to beat.

Kirsten Spitzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Viralheat

We used Viralheat for publishing event promotions on our various social channels as well as brand and event monitoring. This included posting to our various social networks multiple times a day, listening for anyone mentioning our venue, or anyone talking about their experiences at one of our events.
  • Social media analytics
  • Social media monitoring
  • Social media reporting
  • Sentiment analysis
  • Social media management
  • Easy to learn and use
  • Content publishing calendar although i hear it is ongoing
  • Media library
  • integration with weibo
  • Stronger analytics
  • More efficient
  • Better customer service
  • Better ROI from good leads on social
  • hootsuite,Sysomos Heartbeat,Crimson Hexagon ForSight
Viralheat scales better. Cleaner, easy to use interface. Better analytics and an easier payment option (nothing a la carte).
I would still love to use it but I'm not working at the company :)
If you're looking to do more in social, past single person teams - then I would absolutely recommend Viralheat. If you aren't scaling or not trying to have a strong social monitoring/management presence then you might want to consider a smaller social management suite.