Overall Satisfaction with Visual Website Optimizer
AMD has used VWO across multiple web properties by various teams within the organization globally. The platform provides a very easy to use A/B/n/MVT testing platform which is hosted on a content delivery network (CDN) for reliability and performance and can be used by almost anyone. It also provides the ability to display personalized content using various methods.
- Easy to use
- Great support, fast and accurate
- Easy to implement
- Performance
- New features - though they tend to release updates frequently
- User workflow - to provide approval process with limited permissions for various users
- increased efficiency in creating tests
- increased efficiency in analyzing results
- improved users experiences as a result
We have used other platforms, but would not like to comment on those.
Visual Website Optimizer Implementation
- Implemented in-house
Yes -
- Implement on development platform
- Test
- Implement on production platform
- Test
Change management was minimal
- Customizing the provided javascript to be launched from within another javascript file
Visual Website Optimizer Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - The vendor accepted the bug, and worked with us to resolve very quickly, which is rolled out to benefit all users.
Everytime.