TrustRadius
Cost Effective, Feature Rich, Website a/b/n/MVT Testing Leads to Increased Performance and User Experiences
https://www.trustradius.com/ab-testingVWOUnspecified7.7173101
Ahmad Rahman profile photo
May 09, 2014

Cost Effective, Feature Rich, Website a/b/n/MVT Testing Leads to Increased Performance and User Experiences

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction with Visual Website Optimizer

AMD has used VWO across multiple web properties by various teams within the organization globally. The platform provides a very easy to use A/B/n/MVT testing platform which is hosted on a content delivery network (CDN) for reliability and performance and can be used by almost anyone. It also provides the ability to display personalized content using various methods.
  • Easy to use
  • Great support, fast and accurate
  • Easy to implement
  • Performance
  • New features - though they tend to release updates frequently
  • User workflow - to provide approval process with limited permissions for various users
  • increased efficiency in creating tests
  • increased efficiency in analyzing results
  • improved users experiences as a result
We have used other platforms, but would not like to comment on those.
Low cost, great support, functionality, features, and continued product development.
As long as you can add some javascript code to your website template or page(s), this product should be well suited for all websites. The ease of use of the admin interface should also make this accessible and suitable for all types of users, regardless of their web coding knowledge or lack thereof.

Visual Website Optimizer Implementation

Very easy, and great support in case you find any challenges.
Yes - 
  1. Implement on development platform
  2. Test
  3. Implement on production platform
  4. Test
Change management was minimal
  • Customizing the provided javascript to be launched from within another javascript file

Visual Website Optimizer Support

Fast, efficient, accurate, and insightful. Often giving suggestions on how to do something better than originally planned based on their experiences.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - The vendor accepted the bug, and worked with us to resolve very quickly, which is rolled out to benefit all users.