Worked fine for basic promotions.https://www.trustradius.com/social-media-analyticsOracle Social CloudUnspecified7.6601012013-03-19T19:21:43.031Z
March 19, 2013
Worked fine for basic promotions.
Score 7 out of 101
- We used Vitrue for a Facebook in-wall app to run a social media promotion for a client. Overall, it did well and got the job done with a pretty quick turnaround time. It's a fairly straightforward plug and play solution for very basic promotional needs.
- We were able to easily and quickly manage our promotion within the platform. Uploading images and text was a very intuitive process.
- We had a few minor issues with changing some of the Vitrue pre-loaded text. Some of the grammar was off and it wasn't something we were able to go in and change ourselves. We put in a ticket to get it fixed but it took a couple of weeks to get it rectified. This was a real problem.
- We used Vitrue to run a social media promotion and our ROI was fan acquisition at the time.
The pre-loaded text issue (bad grammar and typo) is the main reason for giving a 7. It would not have been so bad had it not taken so long to rectify the problem.