Professional, Practical, Clean & Intuitive Design!
September 28, 2019

Professional, Practical, Clean & Intuitive Design!

Parker Green | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Vonage Business Cloud

It is utilized for the phone systems within the office. Everyone has their own phone and a corresponding app on the computers that you can use to organize phone calls as well as conference clouds. It definitely seems to be quite modernized and the app on the computer seemed to be streamlined and intuitive for the most part, although I do find it to be a little bit challenging at times to navigate.
  • Modern Computer Application.
  • Clear audio for calls.
  • Cohesive design.
  • It's a little bit complex
  • It can be confusing at times.
  • It's sometimes hard to find who you're looking for.
  • Easy Communication.
  • Cohesive Integration.
  • Excellent practical utility.
I felt that the Vonage Business Cloud was a lot cleaner and easier to use than the other one. I liked it a lot more than the one I had used previously at a different office. Vonage definitely gets the job done, but also is clean and pretty to use while getting said things done.
I never really had to utilize customer support for Vonage. But since I never really needed to use it, I gave solid ratings since I didn't necessarily find any reason to need it. It's mostly easy to use and practical. I am very pleased with the quality of the product.

Do you think Vonage Business Communications delivers good value for the price?

Yes

Are you happy with Vonage Business Communications's feature set?

Yes

Did Vonage Business Communications live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vonage Business Communications go as expected?

I wasn't involved with the implementation phase

Would you buy Vonage Business Communications again?

Yes

It is well suited for phone calls as well as conference calls. It seems to serve its purpose very well. It is very useful in an office and a professional setting, but definitely isn't really important at all, and it doesn't seem to matter at all in a more personal setting. Other than that, it seems to be a great app and excellent contribution to an office environment.

Using Vonage Business Cloud

ProsCons
Like to use
Technical support not required
Well integrated
Consistent
Quick to learn
Familiar
None
  • The computer application part of it is clean and easy
  • The phone conference call system
Yes - I think the mobile interface works pretty well. It seemed very clean and user friendly and intuitive fo the most part. I got a little bit lost at times and it was difficult to figure out where to go for certain things but for the most part it is very clean and easy to utilize.
I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use.