Overall Satisfaction with WalkMe
As an IT trainer for many years, I have used many methods for designing and delivering training for staff. Issues arise when staff forgets some of what they have learned on the training course. They forget where to find the training materials when needed or just can't be bothered to even look sometimes. Also, it's hard to truly gauge if they have adopted the software and using it effectively. Yes, we can ask for feedback after training or call them after a few weeks, but this is not always effective and can be time-consuming. Currently implementing WalkMe on Dynamics 365.
- No more communicating via email - conditional shoutouts to relay a message
- Automating processes to increase productivity and reduce frustration
- Fabulous analytics
- Training at the point of need - no more searching for the relevant training elsewhere
- Adding a link to automatically start any WalkMe solution from anywhere using 'Permalinks' is great!
- Upload files in the chat bot
- Allow multiple selection of items when creating a shout out
- ShoutOuts for communication
- Smart Walkthroughs for training
- Automated Smart Walkthroughs for getting the job done faster!!
- SmartTips for offering help on a specific item on screen
- Chat bots for automating processes and filling in forms
- The widget is essential for us, housing all our solutions and mandatory training
- We can show our stakeholders excellent truthful analytics on how users are adopting the system quickly and easily using the built-in and customized reports available.
It's all about analytics and WalkMe has everything you ever needed and more!
Do you think WalkMe delivers good value for the price?
Yes
Are you happy with WalkMe's feature set?
Yes
Did WalkMe live up to sales and marketing promises?
Yes
Did implementation of WalkMe go as expected?
Yes
Would you buy WalkMe again?
Yes