Why choose Watchguard
July 22, 2025

Why choose Watchguard

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • WatchGuard Network Security
  • WatchGuard AuthPoint
  • WatchGuard Endpoint Security
  • WatchGuard Secure Wi-Fi

Overall Satisfaction with WatchGuard Network Security

We use the Watchguard firewalls, which allow varying levels of security depending on our customers needs. Easy to deploy, maintain and control from anywhere. This also gives our customers peace of mind their network is secure.

Pros

  • Application Control
  • Gateway antivirus
  • Easy to deploy and manage
  • Sandboxing

Cons

  • VPN Features -Support
  • Customizable threat alerts
  • Partnering with Pax8 to deliver a free firebox has been helpful for us and our clients. increasing the return on our ROI, our customers experience etc
  • Pricing hasn't changed much regarding points which we appreciate. No one likes to talk about price increases
We've utilized TD Synnex and Pax8 for our Watchguard purchases. I believe Pax8 is our overall preferred partner, as they integrate with our PSA and allow for seamless billing for us and our clients.
Being able to log into 1 platform to manage our customers has been helpful. Multiple logins to different platforms is never fun when you're trying to manage customers information. Being able to work on fireboxes, ap's etc in one place is helpful to our technicians.
The ease of a centralized platform to control all products has been beneficial. The ability to reconfigure firewalls remotely has cut down travel cost for our technicians and made it much simpler fix an issue from anywhere.
Fortinet firewalls were hacked in Jan and April 2025 (some in 2024). Which means their creditability and trust levels have fallen in the MSP industry. I think at the end of the day we as an MSP want to know and trust the company we're working with that supplies security applications is also secure.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

We have been a proud Watchguard partner for years, overall we feel as an MSP this is the best solution for our clients, offering ranges of firewall capabilities that allow us to tailor each firewall to our customers overall security requirements.

WatchGuard Network Security Feature Ratings

Identification Technologies
9
Visualization Tools
10
Content Inspection
9
Policy-based Controls
8
Active Directory and LDAP
10
Firewall Management Console
10
Reporting and Logging
9
VPN
8
High Availability
9
Stateful Inspection
9
Proxy Server
9

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