Webex is a Time Saver and Effective Communications Tool

Webex is the main communication platform I personally use at work. Phone calls, messaging, and on-line meetings are my main uses of this app. Instead of using the office phone handset, I'm able to pick up my calls and listen to voicemails directly from Webex & use my headset. The ability to create or join on-line meetings is very simple. The meetings are easy to view and the functions are basic but user friendly. The meetings can be recorded and a transcript is emailed to the host afterwards. I use the app to send a message to others, instead of calling. I'm able to incorporate screenshots and files within the message. The message history is saved for me to reference, if necessary. Webex has included emoticons for a couple areas, which is handier for acknowledging or responding to a message or during an online meeting. The one feature that I wish was more robust was the meeting recording. It would be nice to have an option for the visual recording of the meeting, especially if something is shared on-screen. A transcript of these items doesn't make sense as it pertains to a visual you're unable to see.

This is a company-wide adoption for our hospital system. We have numerous physician and outpatient sites (close to 70) in addition to 2 hospitals. These sites are located in a 44 mile range & many are located on heavily traveled roads. Meeting in person is difficult & Webex has allowed us to easily meet and communicate.