Webex App, does work it says it will, could talk to other products more
December 04, 2023

Webex App, does work it says it will, could talk to other products more

Daniel Neale | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

I am a service delivery manager so I use Cisco Webex App for direct messaging with clients and colleagues, as well as arranging meetings. I think Cisco Webex App has come a long way over the last few years and prior to using Webex App I was a Microsoft Teams user and found this product very good, especially with integrations. Webex App now has far more options for integrating into other products and in an ideal world would be great if could integrate with Microsoft products such as Sharepoint and Forms - although you can add web links so does give a form of integration.

Updates are frequent enough, but not overkill which is a next change.
  • Direct Messaging
  • Profile Insights
  • Integrations with other applications
  • Cannot comment other than good collaboration with clients
  • Webex Meetings
  • Webex App
  • Cisco Webex Desk Camera
  • Cisco Umbrella
  • Cisco Secure Access by Duo
I have had no challenges. Products work well.
Positive experience.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

It is difficult to give a specific scenario as Webex App does what it says on the tin; you can use it for instant messaging and arranging meetings. This is fine for using in all business situations.

Webex App Feature Ratings

Scheduling
8
Workflow Automation
8
Mobile Access
10
Search
9
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
10
Video files
5
Audio files
5
Document collaboration
5
Device sync
9