Item: Webex Meetings
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

I am one of the Webex Administrators at our office. I assist Staff with setting up Webex Meetings, and occasionally schedule Webex Meetings for Administrative Staff, as well as record meetings and make said recordings available to Staff who weren't able to attend.

Our organization has 16 branches, and Webex Meetings allow us to be more efficient with our time, having multiple branches able to communicate in real time without everyone needing to be at a specific branch for a meeting.

Pros and Cons

Flexible - Staff can access the app from a phone or computer.
Easy to Administer - It's fairly easy to schedule and record meetings.
File Size - For a webconferencing app, Webex Meetings are relatively smaller in size to make transferring easy.

I don't really have any complaints or improvements - it works well as-is.

Return on Investment

I'm not privy to that level of impact the software has on the organization as a whole.

Alternatives Considered

Zoom, Google Chat and LogMeIn Pro by GoTo

Webex Meetings seems to be the better option for professional / Enterprise use in setting up, hosting and administering meetings.

Zoom and LogMeIn are better used for actual remote tech assistance, versus strictly being used a meeting app, although they probably could be used that - we haven't used them that way at our organization though.

Google Chat is more for use in home/personal settings.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Other Software Used

Trackit, SolarWinds Dameware Remote Support (DRS), SirsiDynix Symphony, SolarWinds Kiwi CatTools

Likelihood to Recommend

Webex Meetings is very suitable for use with remote meetings - that's its main purpose and excels at that task.

Although it could be done, Webex Meetings is probably not suited to host a meeting of people in the same building - it would be quicker to have everyone meet in the same room to focus on the meeting, versus just using Webex Meetings because it's available.

Webex Meetings - Professional Application for Remote Meetings

Overall Satisfaction with Webex Meetings