Not Consumer/Client Friendly
December 05, 2023

Not Consumer/Client Friendly

Trevor R Chuna, CFP®, AEP®, CTFA, MSFS | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Currently use it for internal meeting and external client meetings
  • Background Noise cancelling
  • Adjusting to available bandwidth
  • Integration with the outlook calendar
  • Personal rooms are easy to use
  • When you share your screen the controls are not intuitive
  • While background noise cancelling is great it can sometime cancel voices in the room that need to be heard - would be great if it told the user the cancelling was being used.
  • integration with the conference room kits has been great
  • there is a lack of average consumer usage which poses challenges when we engage with clients.
  • Webex Meetings
  • Webex App
  • Webex Webinars
  • Cisco Webex Room Series
They are more intuitive for the average consumer/client to use because they already have the app loaded on their desktop or phone. It would be great if Webex stopped prompting the user to download the local version and just let them join via the browser. That would make it easier to use.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

No

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

No

Well suited if you care about an enterprise solution and want to use with the conference room office equipment. Also if you use Webex teams and Cisco calling.

Not good if you need an intuitive system that is more broadly used by consumers, such as Zoom.

Webex Meetings Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
10
Mobile support
9
Desktop sharing
4
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated