WebEx not so in anymore
March 17, 2017
WebEx not so in anymore
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with WebEx Meetings
We use WebEx company-wide, mostly by our sales people for their demos and the support department to view/share screens of active clients.
- It's well recognised, so when we say let's WebEx the meeting, our clients know it as well.
- Making a meeting a WebEx meeting through our calendars is easy, without going into WebEx page.
- The meeting recorder is one of the reasons why I moved away from WebEx. We have internal meetings that needed to be recorded so I suggested we use WebEx even if all members of the meeting are in-house. Trying to view the recorded meetings is impossible, it's some weird format, you have very limited space to save them and sharing it with someone is next to impossible. (One of our vendors also did a session via WebEx and one of our colleagues couldn't make it to the meeting. We asked the vendor to give us access to the recording, it took many attempts but neither of us could figure it out. That colleague never saw the demo by that vendor).
- The interface is awful. I have to ask someone else from our company to present via WebEx to the rest of the company and people get so confused that I have to be there personally to show them how to go to a meeting I set up for them, find where to record it, and why they need to wait for the app to start rather than using the web interface.
- If there was no other alternative to it, I would say, without WebEx, we wouldn't be able to sell much as we do our demos there. But there's Join.me, there's zoom; so we do switch to others now.
- On a daily basis, we use WebEx at least once to book a client for a demo, we also receive at least one WebEx invite from our vendors/clients etc., to view their screen.
- Join.me and Zoom
I use these regularly; there are also other tools out there I've used once or twice, but these two are the major ones I've stuck with.