Overall Satisfaction with WebEx Meetings
I use WebEx meetings with the support departments for some of the software vendors we have purchased products from. It's used by these teams to view my screen and to get temporary remote access to assist with troubleshooting issues in our implementations of these products. I also use WebEx for user feedback sessions with these same companies.
- Easy to use
- Widely supported
- Minimal or no software needed to get up and running
- Advanced features require desktop application
- Expensive to license
- Outdated user interface
- Cost of deployment is high
- Maintenance costs are high
- Ease of use would require very little end user training