Overall Satisfaction with Webex Meetings
We are using this Webex meeting as a cloud conferencing bridge for video conference and also to give remote support to our customers. Deliver the training sessions to customers and internal employees using Webex Meeting Center. Our HR uses Webex Meeting Center to conduct an interview with the candidates. Sales review calls happen on Webex where conference recording is needed.
- Interop with on-prem solution.
- PSTN calling option and anyone can join using his video conference endpoint.
- Easy to join: anyone can join from any smart device.
- If user count increases to 50+, then the active speaker switching on screen becomes very slow.
- Polycom video endpoints some times face issues when joining Webex bridge.
- For Webex adoption user training is required most of the time.
- Positive impact is customers can save travel cost.
- Anyone can join from anywhere using any smart device.
- Engineers can support their customers remotely.
- Zoom and GoToMeeting
Webex is suited where the customer wants to less travel, in this case, they can use Webex meeting as a video conference bridge. HR can conduct interviews on Webex, this will saves the candidates time and money. Review meetings or board meetings can be conducted on Webex as a recording facility is available.