Enterprise grade Collaboration software.
July 25, 2025

Enterprise grade Collaboration software.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

I handle technical sales and business development for a IT product and this requires interacting with remote clients and working with cross-functional teams to coordinate and conduct demonstrations, technical training, proof of concepts and onboarding. I have often used Webex meetings to interact with such clients. the meeting span over a time of 45-100 minutes and will involve anywhere between 2 to 10+ participants.

Pros

  • It has a good UI with not too much clutter.
  • The cisco hardware works seamlessly with Webex.
  • Compared to competitors, it doesn't have latency issues and audio video lag.

Cons

  • Not a fan of the need for proprietary hardware.
  • The learning curve and time to get accustomed to the product is higher.
  • Needs better integrations.
  • A much more professional setup.
  • Enterprise level security is reassuring.
  • Would be nice to have it better integrate with other products in the organization.
We still use a combination of a few collaboration softwares. Webex offers the most enterprise-grade tools compared to its competitors. Many of our top market clients recommend and insist on Webex primarily for security and privacy reasons. The experience has always been smooth and without any hiccups. I can't remember facing any issues with Webex during meetings.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

In large enterprises with proper conference room setups, Webex, with its hardware, will be a perfect fit. Also in scenarios where multiple groups from different location gather for a meeting but for small startups and teams to quickly connect say from their desks and have a small discussion this will a little cumbersome to setup.

Webex Meetings Feature Ratings

8.7
High quality audio
10
High quality video
9
Low bandwidth requirements
7
Mobile support
Not Rated
8.0
Desktop sharing
8
Whiteboards
Not Rated
5.3
Calendar integration
4
Meeting initiation
4
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
Not Rated
6.0
Live chat
6
Audience polling
Not Rated
Q&A
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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