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Solid Product
May 31, 2022

Solid Product

Mark Hendry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is used for mileage tracking and day-to-day expenses within our business. Mostly I used it for mileage tracking. It is easy to use from any web browser and via the free provided AppStore app. Our finance staff also use it to process payments to staff on a monthly basis.
  • It's a simple interface to use.
  • It requires little or no training.
  • Adding routes is easy, plus adjusting them is easy.
  • The phone app could do with a GPS "where am I?" button, so you can track routes via GPS.
  • The route tracking doesn't always take the most sensible path.
  • The web site seems to have gotten slower over the last couple of months.
  • Ease of tracking.
  • Ease of claiming.
  • Ease of use.
I think it's a great system. Easy to use and pick up and run with. The interface is simple and everything is where you'd expect it to be. The colour scheme used makes everything obvious and you aren't struggling to find the right button. The cloud-based nature of the product means you aren't having to connect VPN back to the office or anything like that too.
I haven't had to use it very much. But the one time I did my request was not only dealt with in an orderly manner, but also followed up repeatedly. Nearly to the point the follow-ups became an annoyance. Overall I think that is a good thing. Solid support.
Our requirements are simple. A lot of physically and geographically dispersed staff need to input expenses and mileage tracking from around the globe. This should include receipt of payments. Webexpenses allows this to happen easily from anywhere with little or no training of staff required. We're really happy with it.
We have not used any competitive products and would not be looking at any others. Short of cost I cannot forsee any reason the business would look at moving to another product as this one does absolutely everything we need it to do, really well. Why look elsewhere when you have that?

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

Yes

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

In a world where people tend to be physically separate and working from different locations, the ability not to have to store, or transport a litany of receipts into the finance department's offices makes field teams and staff much more agile. Likewise, expenses can now be entered and claimed on to go, whether on a train, in the dentist's waiting room, or halfway up a mountain.