Webexpense -- The worst web based software ever created
August 12, 2022

Webexpense -- The worst web based software ever created

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webexpenses

I use Webexpenses because it is the system that the University uses for employees to make expense claims. I don't know if it addresses any business problems. However, I am sure that it creates many problems for me. In my experience, I usually spend several hours on it to complete an expense claim. The worst of all is adding scans of receipts. The system does often not realize that a change has been made, and pressing "save" does absolutely nothing. When receipts are attached, it is not predictable which receipt is attached; it may be one from years ago; I have no way of telling because once it is attached, it is not possible to check what was attached. In my opinion, this system makes me (a Professor) spend many hours making a claim (which is then rejected because of the way it operates). It is one of the worst systems the university uses, in my opinion.
  • It wastes my time. I would rather spend a day doing research.
In my opinion, it is completely counterintuitive and does not allow checking anything that has been entered.
What support? In my experience, I have not received any explanation of how to use it and I cannot ask questions either.
This sytem wastes many hours of time. The concept of saving time is completely alien to it.
It may meet the administratins requirement, but not any academics ones.
I have not evaluated anything else

Do you think Webexpenses delivers good value for the price?

No

Are you happy with Webexpenses's feature set?

No

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

No