not impressed | TrustRadius

Overall Satisfaction with Webexpenses

Use Cases and Deployment Scope

To claim for expenses. I don't think i solves any problems it is just a way for my boss to pay me back

Pros and Cons

Pros

quickly tells you if the claim was approved or rejected

Cons

really difficult to navigate
very slow learning curve
uggly app

Usability

5

Support Rating

10

support was helpfull helping me change approvers. It doesn't make since to have to send an email every time i need to change approvers (very often)

Key Insights

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

No

Likelihood to Recommend

too dificult

Webexpenses Feature Ratings

Comments

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Michaela Doyle
(Vendor Representative) commented 2 months ago
Hello there thank you for taking the time to leave a review. Were sorry to hear that you are finding the platform difficult to navigate please check out our Customer Hub hub.webexpenses.com for lots of really useful hints and tips on creating claims and claim items. Approver details are controlled by your companies administrator and they have the access to immediately update your approver if these details need to be changed. Regarding the aesthetics of the app we have added your feedback to our product board so that the developers are aware. You can also add any ideas for improvement to the board at anytime just visit httpsportal.productboard.comwebexpenses1-webexpenses-product-portaltabs1-under-consideration and submit your ideassuggestions. Many thanks Best wishes The Webexpenses Team