Webexpenses review
June 06, 2025

Webexpenses review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webexpenses

I use it to upload expenses I have related to meals, commuting from one venue to home when there is an event, and purchase items with the development budgets mostly.

Pros

  • It's very fast
  • It provides a variety of options so description of claim is comprehensive

Cons

  • Uploading the tickets has a confusing workflow
  • Sometimes it's difficult to see whether a claim has been accepted or not, as icons such as red x or green tick are not consistant
  • There are too many steps between the initiation of claim and the end
Interface is at times confusing

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

It's fast and thorough but interface could be more user-friendly

Webexpenses Feature Ratings

Expense Management
8.0
Employee Expense Reporting
8
Payment Management
6.5
Customizable Approval Policies
8
Payment Status Tracking
5

Comments

  • Michaela Doyle | TrustRadius Reviewer
    Michaela Doyle
    (Vendor Representative) commented 2 months ago
    Hello there thank you for taking the time to leave a review. Its great to get your feedback and much appreciated. Just picking up on some of your cons The quickest and easiest way to upload receipts to your account is to snap a picture using the mobile app - this uploads them immediately to your My Receipts area. The icons that you see on a claim item are showing if it is in policy or not and will vary from item to item. A green tick means that its all within policy where as the red icon is indicating that somewhere on the item it is out of policy. This could be that a receipt is not yet attached or you have changed the mileage calculation on mileage claim for instance. If you are using the mobile app you can tap the icon which will show a message to confirm whats missing if you are using the desktop application then just click the mouse on the icon to see the message. For lots of useful hints and tips please check out our Customer Hub hub.webexpenses.com where youll find lots of articles and short videos. Many thanks Best wishes The Webexpenses Team

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