employee user review
June 06, 2025

employee user review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

we are using Webexpenses to issue expenses and being paid back from them. The main issue from my opinion is about paying the right person for the right expenses : it happened 3 times over the last 12 months that some of my expenses were paid back to another employee of my organisation. We also faced a lack of training ragarding the usage of Webexpenses website/ application.

Pros

  • interface interactve
  • navigation through exepsnes
  • dashboard from previous expenses

Cons

  • no "tutorial video" to understand how to use Webexpenses
  • poor visibility of expenses (i may not use Webexpenses properly)
  • lack of listing for categorizing expenses
Webexpenses is useful but very lengthy to complete all required tasks

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

No

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Webexpenses is a useful tool but it require excessive of time to compile expenses. It would be very useful to be able to link it with a One drive / google drive to include all expenses. it would be also be good to have better visual on expenses to be approved (current version is not practical)

Webexpenses Feature Ratings

Expense Management
1.0
Employee Expense Reporting
1
Payment Management
6.3
Customizable Approval Policies
6
Payment Status Tracking
7
Payment Audit Trail
6
Electronic Funds Transfer
6

Comments

  • Michaela Doyle | TrustRadius Reviewer
    Michaela Doyle
    (Vendor Representative) commented 2 months ago
    Hello there thank you for taking the time to leave a review. Feedback is very important to us and much appreciated. You can find a wealth of tutorials articles and short interactive guides on our knowledge base at hub.webexpenses.com. This covers using both the web user interface and the mobile app. If you are using the web user interface then check out the note book icon in the bottom right corner. This has in-app walkthroughs that will take you through creating a claim adding receipts etc step by step getting started guides and a link to register for our free monthly webinar. Of course our Support Team are also on standby ready help you can contact them with a live chat at hub.webexpenses.com. Many thanks Best wishes The webexpenses Team

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