Small business dream.
May 03, 2023

Small business dream.

Lisa Lahr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Digital Patient Intake
  • Analytics

Overall Satisfaction with WebPT

This program is used for scheduling, EMR for documentation, insurance verification, reminders of appointments, and analysis of therapist time with regard to patients and billing.

Pros

  • Reminder emails/texts were sent without issues.
  • Intake paperwork to get ready for new patients is amazing.
  • Scheule is easy to use.

Cons

  • Almost one time a month, there is something that is not working on a given day.
  • Analytics are so slow and lagging behind on a regular basis, and so often, the information I want is not up to date.
  • Insurance verification has helped with time-saving in general with patient billing issues.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information.

Comments

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