WebPT - EHR Platform of choice
Updated April 20, 2023

WebPT - EHR Platform of choice

Misty Phillips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Billing Software
  • Analytics

Overall Satisfaction with WebPT

WebPT is the EHR & Billing platform multiple of our clients use. We provide practice management, auditing and billing services for these practices using this platform.

Pros

  • Great for thorough documentation and reliable records management
  • Customer support
  • Easy setup and support for new clients

Cons

  • Available reporting options are limited in WebPT, and they cannot be merged reporting with the billing reporting to generate more comprehensive reports for auditing purposes. It would be nice to have the capacity to customize templates between the two platforms to allow for better data management and analytics.
  • Improved documentation errors
  • Improved productivity
  • Improved billing times and claims reimbursement times
  • Improved data management
WebPT far surpasses SimplePractice and Office Ally in all areas for EHR and revenue cycle management. WebPT is on par with ClinicSource for documentation, template customization, records management and revenue cycle management for PT/OT/ST. Compared to ClinicSource and ChiroTouch WebPT has room for improvement for available reporting and availability and ease of report customization.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

I wasn't involved with the implementation phase

Would you buy WebPT again?

Yes

Thus far WebPT has been well suited for all of my PT, OT, ST clients with no complications. Recently one of my clients added on an ABA provider to her practice. These are often joint therapeutic modalities provided to a patient at separate practices, but more and more they are collaborating under one practice, so offering greater capacity to include this modality as functional user in WebPT would be great.

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