WebPT is down more times than we wish for.
October 01, 2024

WebPT is down more times than we wish for.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with WebPT

We use WebPT everyday for scheduling. There are lots of issues with the system going down at random times of the day.

Pros

  • Has intake feature
  • Able to lookup benefits
  • Easy to read the screen

Cons

  • The system working at all times
  • Things saving when you have done things
  • Patients are in and out quickly
  • Patients can receive HEP emails
  • Patients are able to submit forms that go directly to therapist

Do you think WebPT delivers good value for the price?

Not sure

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

I wasn't involved with the implementation phase

Would you buy WebPT again?

Yes

WebPT is down more times than we wish for.

WebPT Feature Ratings

Electronic Medical Records (EMR)
2
Patient Invoicing
3
Treatment Plan Management
5
Patient Notes
5
Patient Progress and Reports
5
Insurance Verification and Authorization
3
Integration with Diagnostic and Imaging Systems
2
HIPAA Compliance and Data Security
4

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