Webtrends
May 02, 2014

Webtrends

Kevin Ornduff | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

9

Overall Satisfaction with Webtrends Analytics

It's used by our analytics department to assess the viability of our websites that we produce. If there are usability issues or technical problems with a site, Webtrends helps us address those.
  • Data is well organized
  • Standardized setup
  • Has a clickmap, other software doesn't seem to have this feature
  • Not very customizable
  • "Clunky" or inflexible in some areas
  • Limited access to segment building/modification
  • Has allowed for our sites to have better usability
  • Has enabled simple data analysis
  • Easy access to site metrics
Webtrends is just an option, depending on client budget. It's a simple analytics tool that does the job but we always recommend Omniture whenever possible.
It's not really my call, but I prefer it less than Adobe.
It's inferior to Adobe Omniture in almost every way, but is better than Google Analytics and is fairly easy to implement.