WhatsApp Business Review
April 25, 2021

WhatsApp Business Review

Alexis Blanco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WhatsApp Business

It is being used by our entire department team to help us all be in constant communication. We are all satisfied by the service and the different ways we can all adapt and use it to our advantages. At the moment we have not experienced any business problems related to the app. The only one that comes to mind is when the network is down. But we have no control over that.
  • It's the most used in Latin America.
  • It shows the status of the message.
  • Allows the immediate interaction.
  • It's easier to establish a clear communication between the company and the client.
  • It can on occasion mix business and private communications.
  • Can't install it on more than one device.
  • More responsibility for the user.
  • The easy to use interface.
  • Communication and transparency in the messaging software.
  • Meets all the communication expectations.
  • Has helped us reach out to more clients.
  • Helped create a great variety for our interested clients in our menu.
WhatsApp Business is an overall competitor beside these two. It has everything to offer. Communication, transparency, overall dialing out and receiving calls. Honestly I can't find a reason not to like this amazing app. It has its up's and down's like any other software. But I can assure you it will not fail you!

Do you think WhatsApp Business delivers good value for the price?

Yes

Are you happy with WhatsApp Business's feature set?

Yes

Did WhatsApp Business live up to sales and marketing promises?

Yes

Did implementation of WhatsApp Business go as expected?

Yes

Would you buy WhatsApp Business again?

Yes

Whatsapp Business has been very well suited [for] me and my colleagues. Great for small or large businesses. The communication is simply the greatest. Between company and client everything is very clear. And more importantly if well set up, the client can view all the company has to offer with just a touch of a finger.