Widen your opportunities with Acquia DAM (Widen)!
February 23, 2022

Widen your opportunities with Acquia DAM (Widen)!

Tony Vivian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

Acquia DAM (Widen) is the backbone of our content and creative muscle. We implemented Acquia DAM (Widen) to solve the critical issues of file sharing, storage, and recall that we were having in our various and scattered methods. With one account and many users, we're able to upload all of our creative files not only for sharing and distribution but archive for historic purposes down the road. The customization that Acquia DAM (Widen) allows us has truly helped in quickly and properly tagging our files so they don't get lost in the terabytes of information we upload. By partitioning off our users to access only the files they need to see, we're able to easily ensure accidents won't be made. It's been very helpful and improved our efficiency greatly.

Pros

  • Acquia DAM (Widen) shares files quickly and easily with no concerns about company firewalls limiting accessibility.
  • Acquia DAM (Widen) handles bulk uploads and tagging really well
  • Acquia DAM (Widen)'s user administration and realtime access to update settings is very powerful.

Cons

  • Acquia DAM (Widen) could improve its interface to a more media/editor-oriented look. Having many years of experience in video editing applications, the capability to quickly sort, see and update video files on the fly has always been appreciated. In Acquia DAM (Widen)'s all or one approach to changing metadata, this can be limited to someone with video editing/logging experience.
  • Bounding box selections in Acquia DAM (Widen) seem very picky or particular. If you don't have the mouse in just the right area, you won't know that you can even create a bounding box. So I would say updating the selectivity features would be a good area to look at.
  • Editing video files or selecting partial portions of videos would be fantastic! We use Acquia DAM (Widen) as our b-roll library of footage and often may only need 10 seconds of a 7-minute video. Having the option of pulling only a select portion would be excellent.
  • Editing videos already existing in the Acquia DAM (Widen) library would be great. For example, combining one video with another to then create a separate video would be a great feature.
  • Acquia DAM (Widen) has centralized our storage methods and eliminated the need for shared network folders with limited control over naming and tagging conventions.
  • The user administration features that are placed in our hands and not the IT department's hands are hands down (see what I did there) the best and easiest control we've experienced.
  • Since the pandemic started, our ability to work seamlessly and efficiently with a network of freelance artists and designers has skyrocketed all thanks to Acquia DAM (Widen).
I would like to see our organization use Widen to its full extent via the excellent file hosting and insight capabilities it has. While we use the storage aspect of Widen extensively, we still use other third-party distributors for media sharing and measuring. There is great power left in the bank that I'd like to see spent when it comes to Widen's abilities.
Acquia DAM (Widen) has an incredible support team. If you can't find it in the FAQs, you can chat instantly and they'll point you to the right page. If there isn't a page for your problem already, they'll fix it and create the page so others can see it. Once they've completed the support, they follow up quickly to ensure the issue has been resolved. Thorough, professional, and swift.
My background and career are video production-based. Therefore, my knowledge and preferences are guided by video asset management systems. I've worked with CatDV and am now researching the iconic brand. The video tools and capabilities in those products far outweigh Acquia DAM (Widen), however, they're not really apples-to-apples comparisons to be fair as they are designed with different missions in mind.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

Acquia DAM (Widen) is a great resource for the archive and distribution of approved videos. For anyone searching for an asset management solution in the video realm, I would recommend they understand Acquia DAM (Widen) is not built for that purpose. Acquia DAM (Widen) performs superbly for individual, mastered files but does not fill the void of a video production team looking to share raw footage in a live and collaborative cloud environment.

Acquia DAM (Widen) Feature Ratings

Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

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