Acquia DAM (Widen) at a Glance
February 23, 2022

Acquia DAM (Widen) at a Glance

Chance Boultinghouse | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

We use Acquia DAM (Widen) at our university to house all of the marketing department's assets. All photos we take, designs we make, logos that are created as well as reports and other documents. We then share these assets with those around campus who need them as well as internally to collaborate on projects.

Pros

  • easy to use
  • works well as a DAM
  • good permission settings

Cons

  • better filters and searching
  • more ways to share content
  • made searching for assets to create designs much easier
  • having everything in one spot is very helpful
We want to expand across campus to all departments, not just marketing. We also have ideas for more portals and new things we could be doing.
Sometimes we do not hear back for a while when requesting something. Generally, there is not much support needed but when we do the chat support seems to be the go-to feature even though many of the agents do not have all the answers you need. When emailing or requesting demos, the time it takes to respond seems to be significant.
Acquia DAM (Widen) seems to have much more experience with a DAM than Adobe currently does. Also, AEM is used more for web content while we are focused on a solid working DAM right now.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

No

Would you buy Acquia DAM (Widen) again?

Yes

It is great to easily share collections with people who do not have a license. It would be nice if there were more options when creating portals.

Acquia DAM (Widen) Feature Ratings

DAM Features
Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Reporting & Analytics
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

Comments

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