I recommend Acquia DAM (Widen)
February 22, 2022

I recommend Acquia DAM (Widen)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

Acquia DAM (Widen) is an excellent DAM tool. Their team is super useful, we have been able to connect the tool with their help to several other tools. The setup was complex, but right now it's a huge improvement from the folder structure we had before in a cloud service. The flexibility of the labels and fields, combined with some creativity on your side, will help you leverage insights on the assets which, in a world with UA testing happening all the time, it's helped us realize what works, what doesn't, and which characteristics the asset has that might be the trigger for attracting new users to our apps. I recommend Acquia DAM (Widen) - make sure you get to know your customer success person in the early stage and establish a clear action plan. After the initial setup, the rest is super easy!
  • Labeling assets
  • Permissions
  • Customer support
  • Early support (in-person Acquia DAM (Widen) customer support when setting up the project)
  • More fields should be added
  • Intuitive use of downloading
  • efficient asset organization
  • insights
  • streamlined workflows
We might add Workflow as part of our process.
post-sales, and after the setup, the customer service team has been greatly helpful, kind, and always there for us. However, the initial set-up support person could have been more involved in the process.
Acquia DAM (Widen) seemed a better option than Bynder due to the flexibility in fields, and it being less oriented specifically to brand management.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

It's designed mainly for brand management, to store assets that will appear in a web catalog, or for photography. It is also adaptable to User Acquisition ads, as it's in our case. I don't think is suitable to store and organize too many documents that are not visual (videos, images).

Acquia DAM (Widen) Feature Ratings

Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated