Acquia DAM (Widen) is a great implementation partner and a strong contender in the DAM space.
February 22, 2022

Acquia DAM (Widen) is a great implementation partner and a strong contender in the DAM space.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

I used to manage our old DAM system and was part of the selection process for Acquia DAM (Widen) and one of the things I like most about the Acquia DAM (Widen) platform is the ease with which new admins can be onboarded. The transfer of system ownership to a new admin team was very straightforward and onboarding took minimal effort. Overall, that's a very compelling reason to use Acquia DAM (Widen) - mitigation of change management issues makes the switch much easier than I've experienced with other systems in the past.

Pros

  • Loading Assets
  • Advanced Search
  • Integrations

Cons

  • Built-In Data Management
  • Faster time to upload
  • Easier to find assets
  • Advanced Search
I think that we're already in a very good place but I'd love to see us grow more into Portals; this feature makes press kits easy and it also makes it easy for us to control our brand identities so that files are not sent to 3rd party upload sites for distribution.
I think one of the things I've noticed is that we (at least from my seat), don't need much support. The system is largely 'set & forget in many ways, which is great because it does not require internal or external support resources to effectively manage - even on a large-scale implementation!
I think one of the things I liked the most about Acquia DAM (Widen) in our RFP process was the customer service. They treated us as a partner instead of a customer and I think that goes a long way. Furthermore, the system was highly competitive with other solutions, with a better price for us per user.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

The project team from Acquia DAM (Widen) was very easy to work with. They're flexible and can adapt to your business needs regardless of where you are in your DAM journey. My organization had a robust and mature DAM system that was end-of-life that we needed to replace and I really appreciated that the Acquia DAM (Widen) team took the time to understand why some of our business processes were the way that they were; while also challenging us to think through if that was the optimal way of working. The external perspective did lead us to change some of our ways of working for the better!

Acquia DAM (Widen) Feature Ratings

DAM Features
Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Reporting & Analytics
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

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