Great DAM System!
March 03, 2022

Great DAM System!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

We use Acquia DAM (Widen) to house all of our agency's assets: photography, videos, publications, graphics and icons, and more. We are a global agency, so it is critical for us to have a DAM system that is robust, well-organized, and intuitive to use. The admin curates the library and encourage every staff member to use the assets from the library to ensure that the highest quality images are being used globally. We also recently started implementing the Portals to create easy access to the best and most recent assets our agency has to offer.

Pros

  • Easy to use as an admin and a general user
  • Top notch customer service
  • Flexibility in the look and feel of your customizable site to have it suit your needs

Cons

  • More AI capabilities for tagging images and videos and making them more searchable
  • More automatic actions for admin
  • Enable different auto cropping sizes when downloading images
  • Portals
  • Customizable restrictions and user roles
  • Ability to upload a wide variety of filetypes
  • Global brand consistency
  • Easy access to high quality assets for agency-wide use
  • Faster and easier searches for assets
We are working on developing the Portals to put the best and latest assets at our users' fingertips. We hope to see Widen improve the Portals over time with feedback from users!
The Acquia DAM (Widen) support team is SO responsive and helpful. I love that I can get on chat to ask a quick question and get an answer right away. In my experience, everyone has been knowledgeable and friendly.
We have used Acquia DAM (Widen)to create a Brand hub in the library so users know that those assets are approved. It's been incredibly helpful and cuts out a lot of emails and questions.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

Acquia DAM (Widen) works well for large agencies to curate their assets in a meaningful and intuitive way for staff. I would recommend using the AI image recognition service to streamline workflow and make assets more searchable. I don't think it is the best solution for our international agency since translation functions aren't available.

Acquia DAM (Widen) Feature Ratings

DAM Features
Not Rated
Uploading assets
Not Rated
Downloading assets
Not Rated
Categories
Not Rated
Asset storage
Not Rated
Asset sharing
Not Rated
Asset search
Not Rated
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
Not Rated
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
Not Rated
Reporting & Analytics
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

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