Widen allows us to quickly find all of the needles in our haystacks!
March 03, 2022

Widen allows us to quickly find all of the needles in our haystacks!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

Using Widen moved our department from a bunch of random, barely-organized digital piles of images, to a powerful, searchable tool. Although our legacy system is still limping along on life support, it's honestly hard to remember the before times.
  • Metataging
  • Sharing
  • User interface leaves much to be desired
  • SSO interface for users is somewhat confusing
  • Support seems to lag on buggy issues.
  • Collections
  • Sharing
  • Tagging
  • It's become an integral part of many workflows
  • Finding the right images is no longer an impossible task.
From my perspective, it seems to have reached its full potential with us. I'm honestly concerned about the recent acquisition, as those things never seem to go smoothly or well; speaking of ROI, M&A are all about squeezing more out of the customer (us).
Not nearly as responsive as other SaaS that we deal with.
It's used for print, electronic and social.
More fully-featured (and expensive) than Portfolio, less expensive than Canto (when we last looked at it).

Do you think Widen delivers good value for the price?

Not sure

Are you happy with Widen's feature set?

No

Did Widen live up to sales and marketing promises?

No

Did implementation of Widen go as expected?

Yes

Would you buy Widen again?

No

It's much (MUCH) better than the mess that came before it. Using Widen makes it easy-ish to add, search and share images.