Wingman, ensures our team is aligned and has visibility to customer voice
December 09, 2022
Wingman, ensures our team is aligned and has visibility to customer voice
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wingman
We use it to record sales calls. Automate note taking, and as needed, use it for documentation to share with other team members of what we are hearing from customers in the front lines. We also use it for rep coaching and to show best practices to other teams within sales and beyond.
- Call recording automated super seamless
- Integration with other CRMs and calendaring solution
- Audio to text functionality is great
- responsive support
- The AI functionality can be done better
- Automating the note taking to fields in Salesforce
- AI that converts voice to text could be improved
- Shorten the time of ramp by 2 weeks
- Simplified coaching of reps
- Made it easier for managers to provide feedback to reps
- Makes it convenient to share what customers are saying with other departments (product, leadership, etc.)
Do you think Clari Copilot delivers good value for the price?
Yes
Are you happy with Clari Copilot's feature set?
Yes
Did Clari Copilot live up to sales and marketing promises?
Yes
Did implementation of Clari Copilot go as expected?
Yes
Would you buy Clari Copilot again?
Yes