Overall Satisfaction with WordPress VIP
We use WordPress VIP because it makes hosting WordPress sites much simpler. One of the primary advantages being no downtime which allows your team to focus on the people they serve. WordPress VIP is secure, scalable and reliable. Being a development agency with minimal hosting understanding, WordPress VIP is the perfect partner to give us confidence with our clients regarding their hosting needs.
- Gives us peace of mind over the website from deployment to the everyday running.
- Multi-site capabilities allow the same theme to cater to different markets.
- Developer training empowers developers to use the VIP backend.
- Support on launch as well as whenever required.
WordPress VIP support is knowledgeable. The only issue we have is the different timezone people are in which can cause delays in responses.
Performant, scalable and reliable.
We are still getting the hang of the WordPress VIP CLI but in general, doing everything is very easy; including renewing an SSL certificate which with other hosting providers can be a serious pain.
Do you think WordPress VIP delivers good value for the price?
Are you happy with WordPress VIP's feature set?
Did WordPress VIP live up to sales and marketing promises?
Did implementation of WordPress VIP go as expected?
Would you buy WordPress VIP again?
We use DigitalOcean for smaller-scale sites, and the level of support, reliability and seamless scalability is nowhere near the same level as WordPress VIP.
WordPress VIP is well suited for companies that need a reliable, secure hosting provider. It less appropriate for very small companies that don't need the feature rich hosting that WordPress VIP provides.
WordPress VIP Support
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
We have platform-level support as advised by our client
When we had a midnight launch for a new version of the site, we were supported through the entire deployment.