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Partners & Implementers
January 20, 2015

Partners & Implementers

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

WD23

Modules Used

  • Human Capital Management
  • Compensation
  • Recruiting
  • Talent & Performance

Overall Satisfaction with Workday

We implement Workday for organizations (Partner with Workday), as well as use Workday in our own organization. We use Workday across our entire organization. All of our departments use it for Goal Setting, Performance Reviews, Time Off, and Personal Information (such as Emergency Contact information). We are moving towards using Workday for Benefits as well. It addresses the need for a "one-stop-shop" for our employees, a better User Experience.
  • Workday has a very responsive customer support staff.
  • Workday is very concerned about quality, and has put many checkpoints in place to ensure the product customers receive is built with the utmost precision.
  • Workday is great about giving customers what they want. They are continuously evolving, improving, releasing new functionality, and solutions each week, to meet the needs of their clients.
  • Workday's Talent and Performance module is vast and possesses a lot of great functionality, however Workday currently offers no Certification for Implementers, which I feel is very much needed.
  • The recruiting module still has a long way to go. It is new, so we all know that is has gaps, but with WD24 coming out in March, I believe it will take Workday recruiting to the next level!
  • It would be great if Workday would share more information with partners, whether that be through a weekly status meeting, or email. Workday has done a good job at building their Community, however there are times where it has not been updated, and we share outdated information with customers.
When Workday released WD23, there was huge functionality improvements to competencies, awards, etc. which I feel has added a significant amount of value to Workday's Talent Management space. However, I gave it a 9 because there are still areas that need to be addressed. One being the need for a certification for implementers. Another being that there needs to be an easier way for customers to have a 360 review, that includes external raters (such as customers). Their Employee Review Templates for Performance, need to be build out like the Talent review, where there is separate help text for managers, and employees. Lastly, more than one manager should be able to complete an employee's performance review. Whether that be sending out two reviews for one employee (but the same template), or allowing managers to send to another manager for review (somewhat like the Dynamic Business process of Recruiting), these are areas Workday could improve upon.
Workday blows Oracle PeopleSoft out of the water. Workday's User interface is so much easier to use, and much more intuitive. I have very much enjoyed using Workday vs. their old counterpart from Dave Duffield. I am still perplexed as to why people implement PeopleSoft, instead of Workday.
I am honestly not involved in sales or the "selection" process at all. I implement the system for customers who have already been selected by Workday. As a partner we bid on the projects that Workday presents to us, the partner with the lowest bid is typically chosen, so this a better question for someone who works at Workday.

Workday HCM Feature Ratings

9.7
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated