Reviewing Workfront
January 30, 2017

Reviewing Workfront

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

We use Workfront in our marketing department across many marketing functions. It addresses how marketing materials are requested, project managed and created. It also helps prioritize work and manage projects across the marketing organization. It allows for a central intake process so that people follow a set of rules in order to gain marketing support. This allows for a more well thought out strategy.
  • Centralize projects in one solution
  • Deliver client-facing services

Pros

  • Workfront is easy to use and easy to train new users on.
  • Workfront helps prioritize work and manage work flow and approvals.
  • Workfront allows a transparent view for all people involved to see where a project is at.

Cons

  • Customer service can be better.
  • It does not have an overview of a campaign. Most projects are 1:1.
  • Workfront has helped us identify a workflow process and manage approvals.
  • Workfront helps us collaborate on projects where there are many stakeholders and reviewers.
  • Workfront helps us identify capacity issues and allows us to assign/reassign work according to people's workloads.
Workfront works well for our organization as an intake tool and a work prioritization tool. It is great for assigning work to different teams and giving people access to view and keep track of projects being worked on. It is a bit harder to identify where larger campaigns and initiatives are in the process of creation and implementation.

Adobe Workfront Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
8
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

  • Sherry Arnold | TrustRadius Reviewer
    Hello, I'm the Customer Advocacy Manager at Workfront. Thanks for the thoughtful and thorough review. It will be seen by multiple groups within Workfront and used to improve our products and services. I appreciate why you may want to be anonymous on this site, but I'd love to chat with you sometime. Please feel free to reach me directly: sherryarnold@workfront.com.

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