A Satisfactory Experience
September 05, 2017

A Satisfactory Experience

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • The time logging function is a useful tool to show how busy you are with projects. It helps you show the requestor as well as your boss what bandwidth you have.
  • We can keep an archive of past projects to draw from if a project arises in the future that would benefit from taking materials or direction from what we did in the past.
  • The ease of creating new forms is a benefit to our administrators who can now digitize processes that used to be handled manually.
  • Developing forms can be a little challenging. The fact that a form needs to be created as an issue, task and project is something that I find confusing to this day. I never know which version of the form should be updated first.
  • You need to @ tag a user for them to receive an alert about a comment even if they were associated with the project or involved in the prior comment. This has led to some people not receiving alerts when a comment was intended for them to see.
  • It would be great to have the ability to respond to email alerts through email and have them automatically added to the project instead of having to log in to the system to make a comment.
  • Efficiency in managing all of the projects assigned to my department has increased with a tool that centralized the information.
  • The reminders built into the system for deadlines keeps the team accountable for finishing work on time.
  • We can show our value to the organization by running reports of how many different projects we completed over a particular time.
I wasn't part of the team that reviewed other systems and chose Workfront.
Workfront is a great tool for large organizations with the need to assign projects to a large group of fulfillers who might not know each other or each other's roles. Our organization is small enough that there is generally only one or two people who handle each role. We never have to "find" someone to fulfill a task; it's always pretty clear who it should be assigned to. Therefore, we don't take full advantage of the project management features. The system works well from the requestor side and is intuitive. The backend fulfillment of the requests can sometimes be a little complicated.

Adobe Workfront Feature Ratings

Task Management
7
Resource Management
7
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
8
Team Collaboration
6
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
6
Mobile Access
8
Timesheet Tracking
8
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated