WorkFront Review - small/mid web marketing company
September 21, 2017

WorkFront Review - small/mid web marketing company

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Complex dependencies linking helps when dates slip in one project. Clients and internal stakeholders can easily see the impact of delays.
  • Exporting schedules and timelines is fairly easy, allowing project managers to easily keep clients in the loop.
  • Keeping documents all in one place allows us to package projects and save them locally for easy record-keeping.
  • There are some performance issues that occur when the number of tasks reaches past 100.
  • Exporting schedules could use some work in order to customize a bit more.
  • There doesn't seem to be the ability to search without saving a report. Many times I like to do a query without having to save it as a report.
  • Reporting has allowed for various stakeholders and contributors to understand impacts of certain project changes.
  • I think we lose a good amount of time converting issues to tasks and following up on issues. This could probably be handled in a more streamlined way.
  • I personally dislike having to save every report. I would like a simple query that pulls up data without needing to save. This wastes time for the PMs.
Workfront does a better job of showing timelines and project schedules, but the performance is not good when you get beyond a certain number of tasks.

JIRA has a knowledge base (Confluence) which I like. It also is faster and has better search and more flexible dashboard features.
I think there is a lot of opportunity for agile project management, however, with issue tracking and projects with upwards of 400 tasks and issues, the software gets bogged down.

Adobe Workfront Feature Ratings

Task Management
5
Resource Management
5
Gantt Charts
5
Scheduling
8
Workflow Automation
Not Rated
Team Collaboration
6
Support for Agile Methodology
8
Support for Waterfall Methodology
6
Document Management
6
Email integration
7
Mobile Access
7
Timesheet Tracking
9
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated