Great for Keeping Track of Consultant Billable Hours
July 11, 2019

Great for Keeping Track of Consultant Billable Hours

Jerry van Dalen Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Our organization sells software and services to install that software as well as general consulting services. We use Workfront to manage the implementation projects and consulting projects from a time and materials perspective. Each consultant is assigned to projects and they log their hours day by day into the corresponding projects. Our AR department then bills customers based on the hour logs.

Pros

  • Project management by status and progress tracking.
  • Helps consultants stay on track with their time keeping because AR is constantly reminding them to fill in the time sheets.
  • Can produce reports to submit to customer when they ask for a breakdown of how hours were used.

Cons

  • Creation of tasks, responsibilities, projects can be a little cumbersome from an admin perspective.
  • Time entries need to be constantly saved. If you forget, all your entries are erased. Would be nice to have an "auto-save" feature.
  • "Documents" features are weak. Not sure if it can integrate with share-point and other collaboration tools.
  • Unified the timekeeping needs for our consultants.
  • Aided in centralizing project reporting.
  • Permission management capabilities streamline administration.
This tool is best suited for keeping track of time-sensitive projects. It is very useful for the AR group that uses these entries to create invoices. For broader collaboration functions, the tool can be a bit lacking. All in all, it works very well for how our team uses it and we have used it for many years. No signs of switching and no reason to.

Adobe Workfront Feature Ratings

Project Management
8.6
Task Management
9
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
5
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
10
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

More Reviews of Adobe Workfront

  1. Home
  2. Project Management Software
  3. Adobe Workfront Reviews
  4. User Review of Adobe Workfront