Overall Satisfaction with Wrike
Wrike is used in several departments currently (QA, Marketing, and Operational Excellence, among others), with plans to roll it out company wide eventually. It is used to manage Lean Six Sigma projects, give insight into departmental work, manage to dos for conferences and trade shows, and in other capacities as well. It streamlines the management and rollout of projects so that everyone is on the same page, even if they are out of the office or working on other projects. It is more efficient than trying to use shared calendars or notebooks and lets us breakdown tasks to basic levels.
- With the productivity charts and dashboards, managers can see what their employees are doing.
- Lean Six Sigma projects can be broken down into the appropriate phases and tasks can attach to more than one of those phases.
- Being able to create a tag/folder for important work ("assigned by Exec" for example), but not remove the task from the normal queue is great.
- Duplicating or creating repetitive tasks needs some work.
- Account management options are very limited
- The mobile app (iPad and iPhone) seems to crash frequently.
- Increased efficiency
- Faster internal response
- Higher managerial involvement in department
We use it for almost all project work, so it is great for that. The email to Wrike feature is useful for prioritizing user requests as well. If users are adverse to email alerts, then it might not be as powerful. In that situation, they would have to log in daily to get the full benefit.