Great for Managers, Meh for Creatives.
September 19, 2023

Great for Managers, Meh for Creatives.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

As a creative/copywriter, my issues are readily apparent in this review request! To me, Wrike is so completely focused on management and project planning, that the interface with those who do the actual creative "work" are an after thought.Wrike is very good at lining up tasks and adjusting schedules, but not so good as an intuitive interface so someone like me, a writer, can grasp an entire project from a content point of view. For instance, often I'm talking to project managers and we can't seem to get on the same page because they have a different "view". When I receive a "task" through my "inbox" and click on it, the project may be there or it may not. If it isn't then I sometimes use the search function at the top of my dashboard, which may yield dozens of projects of various sorts related to my key words, or search through "Projects and Folders"...it can become looking for a project in a haystack! I will say that the to-do list is helpful as is the "get info" tab and "pinning" projects...the rest of the interface is not all that intuitive, at least to me with clipboards, tables, gantt charts,...etc. etc. Wrike's jargon is a bit confusing and I tend to ignore it. It almost seems as if English was not Wrike's first language. All in all, I would say Wrike is far more useful for planners and managers rather than creatives.
  • informs me of "what's next" with. the to-do list
  • allows me to keep current projects top of mind by pinning them
  • Wrike does a good job of archiving earlier versions of projects
  • I do like the "edit in Wrike" function in Word...when it doesn't hang up on me!
  • Clunky and unintuitive interface, though it has gotten better.
  • Inbox messages with "task" requests should link directly to the project...
  • I don't use the shared dashboards at all...not sure how they would help me
  • Lots of desktops and tasks "status" lists I tend to ignore because it's just too much to wade through...stick to my to-do list.
  • Sometimes Managers and Creatives can't see the same thing because creatives don't have that "privilege"?
  • Wrike does keep me organized and more efficient
  • Wrike helps prevent confusion and wasted time with redundant editing or revisions.
  • Wrike helps managers plan my work load and capacity more efficiently.

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Wrike is well-suited in a campaign that has a lot of content to be delivered at different times...like creating "profiles" for a website. Everything stays straight forward and clear.
Wrike can be frustrating when a new project is launched at the background, info, project profiles are all living in different places. I would say only about 25% of Wrikes total functionality is useful to me...the rest I ignore!

Wrike Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
6
Scheduling
8
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
7
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated