Item: Wufoo
Rating: 10
Author: Patrick Reilly

Overall Satisfaction with Wufoo

Use Cases and Deployment Scope

Wufoo is being used by our organization to collect registration and travel information for our board members and speakers for our meetings. We use it organization-wide, but the majority of the use is done in my meetings department. It solves the business problem of collecting that data in a secure location we can revisit as needed.

Pros and Cons

Pros

Has a wide variety of question templates.
Stores information so you can go back to it when needed.

Cons

When looking at the completed forms, it doesn't cycle out the N/A information, so you have to weed through all answers even if they are N/A.
It allows you to use the email link multiple times so someone can submit multiple forms.

Return on Investment

It provides an inexpensive way to collect data from constituents.
The copy and replace feature makes it simple to use existing information to create new surveys, and it saves time.

Other Software Used

Aventri (formerly etouches), Concur Travel and Expense, Blackbaud DonorCentral

Likelihood to Recommend

Well Suited:
Surveys.
Response forms (ie collect travel and hotel information for an upcoming meeting).
Speaker data collection (ie bios, photos, session descriptions).

Less Appropriate:
Actual meeting registrations. Those are better suited for technology specially developed for that with money handling capabilities.
Abstract submissions -- again, those are best suited for technology where you can rate the submissions, etc.

Wufoo Feature Ratings

Comments

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Wufoo is a User-Friendly and Effective way to gather information and responses